Step by Step: The Claims Process at Zen Law -

Here at Zen Law Solicitors we have simplified the claims process to help people understand what is involved in a typically claim for an injury. Read this post to find out what you should expect should you decide to make a claim.

Step 1

The first thing in which we will do should you want to make a claim is take some information from yourself regarding the accident in which you’ve been involved in. The information that we usually require includes:

Time, location, date and weather conditions of the accident
Information regarding any witnesses
Photos of the accident location
Details of the injuries which you have suffered as a result of the accident
Information regarding the other party in the accident, including their names and address

Step 2

After we have collected all of the necessary details from you, we then submit the claim to the other side. The defendant then has 21 days to respond and advise whether liability is being investigated. If the claim is being investigated for any reason the other party will generally have three months to provide us with a decision on liability.

As soon as liability has been admitted we proceed to obtain a medical report in respect to the injuries that you suffered/are suffering. If liability is for any reason denied we will provide you with advice regarding your claim going forward and guide you through your next steps.

Step 3

We will then arrange for you to attend a medical appointment at a time and place that is convenient for you. Your medical report will then be put together by a specialist lawyer alongside evidence in support of your claims for loss and expense – Your claim will be assigned a value. Thereafter we will submit your claim to the other defendant, or their insurers, where they will either agree the settlement proposal or submit a counter offer.

Step 4

Hopefully at this stage the defendant will have accepted liability for your injuries and you will be paid the compensation that you deserve. However, is a value cannot be agreed upon or the other party fails to reply we may have no other options but to commence court proceedings. Please note, in the majority of cases you will not have to attend court – but we will require your full cooperation until your case has bene settled.

Get in touch with our specialist here: https://www.zenlaw.co.uk/contact-us/

June 5, 2017

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Linda Waring

...My claim was dealt with very promptly and professionally. I was kept in touch with proceedings very regularly and things were explained to me clearly and precisely.

Somna Khizar

...I was very pleased with Zen Law’s services and Umran Aziz. He is a really nice person and I would like to thank him for his help.

Kathryn Hazelhurst

...Excellent, professional service. Treated with respect and as an individual.

Richard Neal

...Brilliant service, quick and easy without problems. I would recommend Zen Law to help with any claim.

Peter Woodhouse

...I found Zen Law to be courteous and efficient and they dealt with my case very promptly.

Chloe Bell

...Really pleased with the result, will definitely be using Zen Law in the future if needed. Thanks again.

Filiz Mustafa

...Thank you Umran for everything and for all your hard work on this case. You are a credit to Zen Law Solicitors.

Nhamo Kajese

...Because I was going through a lot with my injury I asked Zen Law to deal with my daughter for any correspondence, true to their word they did. It was a smooth process. Made me feel like I was the only client special treatment, I will recommend to anyone.

Jeffrey Humphries

...If you give all your clients the same first class service I have received you will be the number one solicitors to contact when needed. A big thank you to all at Zen Law, and a personal thank you to Mr Umran Aziz. You kept me informed of progress on my case at every stage. I’m delighted, thank you.

Roy Collins

...If I needed a solicitor again I would surely look to use Zen Law again. Very pleased with the total service.

Joanna Owen

...The service which I received from Zen Law was outstanding. They were very sympathetic with an additional situation I was in looking after my mother who had a stroke when my accident claim was halfway through. They gave me more time and help which I am very grateful for.

Eric Waring

...My case was dealt with swiftly and professionally. I was kept up to date with proceedings at regular intervals by competent staff. I would recommend Zen Law to my friends.

Michelle Nkwochachukwu

...I will definitely recommend you to somebody else as you took care of every aspect of the case professionally. Thank you.

Caroline Harris

...Simple, easy and quick – no-hassle cheque received without a fuss. Highly recommended.

Nanette Neal

...I am very pleased to say, the way in which my case was handled was quick and efficient with no stress or worries on my part. I thank Zen Law Solicitors for their help.

John Robert Spencer

...I find Zen Law Solicitors very good and very professional in their dealings with me and would not hesitate to use them again if the occasion demanded.

Monika Levrinc

...I’m thankful to Zen Law Solicitors, because after my accident I did not know at all that I was eligible for compensation and they helped me a lot in my case.

Sarah Mbarire

...I do thank you guys for your hard work you’ve put into my case. And also I will recommend your firm to my friends/colleagues about your good service.

Mr Alan Nicoleson

...I thought the service was very good and the lady that first spoke to me was also very good and made it easy for me to understand.