Privacy Policy

Zen Law Solicitors is committed to ensuring that your privacy is protected.

This privacy policy explains how Zen Law Solicitors use the information collected about you, how you can instruct us if you prefer to limit the use of that information and procedures that Zen Law Solicitors have in place to safeguard your privacy. The information Zen Law Solicitors collect and how it is used. This privacy policy has been produced in light of the Data Protection Act 1998 (“the Act”) and applies to all personal data, as defined in the Act.

Zen Law Solicitors will collect information you supplied via this Website, such information may include your name, postal address, e-mail address, telephone number; Zen Law Solicitors gather this information in order to respond to your enquiry. Information provided to us is subject to confidentiality and will not be disclosed without your prior consent to any third party, other than to any employee or member of the firm for the purpose of providing you with the service you require, or to comply with any applicable laws or lawful government and/or regulatory requests.

Where you have consented when providing us with your details, Zen Law Solicitors may deliver to you information in which you are interested, for example you may have requested newsletters regarding an area of law you have a particular interest. If you change your mind about receiving this information in the future, please let us know. You can check the information we hold or ask us to amend any inaccuracies in the information that we hold or request its removal by writing to us or emailing our Data Protection Compliance Officer at the above address.

We will take the necessary action within the time limits provided for under the Act. We may charge you an administration fee for complying with your request. This may vary but at present the maximum amount we would charge is £10.00 plus VAT. We also reserve the right to use reasonable measures to check your identity before any information will be disclosed to you.

Information and Use of Cookies

Zen Law Solicitors may gather information and statistics collectively about all visitors to this Website which may include the use of cookies. Cookies are small amounts of information which Zen Law Solicitors store on your computer. Cookies make it easier for you to log on to and use this Website during future visits. They also allow us to monitor Website traffic and to personalise the content of the site for you. Such information disclosed to third parties will be in the aggregate form and will not involve individual names or identifying information.

Zen Law Solicitors use the services of Google Analytics to analyse how visitors use this Website. The analytic cookies used by these services track information about how visitors interact with this Website in an anonymous form, including the number of visitors to our Website, where visitors have come to the Website from and the pages they visit. We use this information to help us improve our Website. You can configure your web browser to refuse cookies, or to be informed if a cookie is set. You can find out how to do this by clicking “help” on your browser menu. To find out more about cookies visit

If you do not wish to receive cookies in future, please contact

How we protect your information

Zen Law Solicitors has put in place various security procedures to protect your information including the instalment of firewalls to the computer system, limited employee access and system password protection.

Updating your details

If any of the information that you have provided to Zen Law Solicitors changes, for example if you change your name or e-mail address, please let us know the correct details by sending an e-mail to

Your consent

By submitting your information you consent to the use of that information as set out in this policy. Any changes to the privacy policy will be posted on this page, and notices of those changes may be placed on other pages of the Website, so that you may be aware of the information Zen Law Solicitors collect and how it is used at all times. Your continued use of the website will be your acknowledgment of your agreement to the revised policy.

How to contact Zen Law Solicitors

Zen Law Solicitors welcomes your views about this Website and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to

Website Disclaimer

Zen Law Solicitors gives no warranty of any kind, implied, expressed or statutory and makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents of this Website. You acknowledge that any reliance on material found on this Website will be at your own risk. Zen Law Solicitors expressly disclaims liability for any interruptions, restrictions or delays of this Website. Access to the site maybe interrupted, restricted or delayed at any time for any reason. You may be offered a number of automatic links to other websites which may interest you. Links provided within this website are not covered by the Privacy Policy. Zen Law Solicitors has no control over third party websites accessible via links included on this Website and therefore accepts no responsibility for or liability in respect of the content of those Websites. You acknowledge that use of any automatic links to these websites is entirely at your own risk.

Whilst Zen Law Solicitors takes all reasonable steps to ensure the protection of personal information obtained by us, we cannot guarantee the security of any information sent to us online as the internet is not a secure medium and should not be used to send confidential or sensitive information.

Zen Law Solicitors hereby expressly disclaims all liability whatsoever (including liability for consequential loss or loss of profit) howsoever arising from the use of information contained on this website whether due to inaccuracy, error, omission or any other cause and whether on the part of Zen Law Solicitors or its servants, agents or any other person.

Copyright Notice

Copyright subsisting in the contents of this Website, including without limitation all trademarks, text, graphics and information, is owned by Zen Law Solicitors, save where expressly stated. Copying or reproduction of the whole or any part of this Website in any form, including electronic media, is expressly prohibited save that you may print or download to a local hard disk extracts for your own personal use, provided that you acknowledge as the source of the material.

GDPR (General Data Protection Regulations)

Under data protection law we have given the Information Commissioner formal notice that we handle personal information.  We have to tell you about your rights under data protection law.

As part of providing our services to you, we may need to reveal or share personal information about you to other people. It is impossible to list everyone this includes because this will depend on the nature of your case however, examples might include:

1.            The court(s)
2.            Other people who are involved in your legal action
3.            Experts or expert witnesses
4.            Barristers
5.            Legal agents or inquiry agents
6.            Other service providers (such as typing services)
7.            Insurance companies
8.            The Police, the insurance fraud bureau or the DWP (Department for Workers and Pensions)
9.            Regulators including the SRA, or FCA
10.          Accountants, auditors or professional service providers

In some cases, we may have a legal duty to release information about you.  If we have to release personal information about you as part of the work that we are providing to you, we will only release what is reasonable and appropriate.  Please ask us if you are concerned about this.

We might also need to share personal information about you with companies or businesses that we control or are connected with us.  Almost all of our IT is managed by another organisation, which may process your information for us.  As a result, we may need to share or they may have access to personal information about you, so they can maintain our IT systems, such as our electronic filing system.  All these services are provided under a written contract with them to protect your details and to keep them confidential.

We might also keep you up to date with information about us, our services, events and legal developments and issues that might interest you. Occasionally, we might also want to tell you about services, products or events other companies offer.  We will send you an electronic communication to identify whether you would like to receive that information.

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