We are aware that the idea of making a claim can be a daunting experience. We are here to help you through the process and explain how the claims process works, from start to finish.
Contacting us for initial advice about your claim will cost you nothing. If we advise you to pursue a claim, we will review with you all the options for funding your claim, including ‘No Win No Fee’ which is usually the most popular option. We will advise you clearly and impartially on the best options to fund your claim without any cost to you.
A ‘No Win No Fee’ agreement, which can also be known as a conditional fee agreement (CFA), gives you security and peace of mind when making a personal injury claim. We will assess the likelihood of your claim being successful and decide if we are able to offer you a no win no fee agreement.
If you do decide to accept the offer, we will deal with your claim on the basis that if the claim is unsuccessful we will not be paid and any adverse costs of the other party will not usually be payable as long as your claim is not found to be frivolous, vexatious or fraudulent or where you fail to accept (against our advice) a reasonable offer of settlement made by the Defendant. These costs, however, may be covered by any legal expenses cover you may have under your home or motor policy or if you opt to take out an After-The-Event (ATE) Policy to protect against such costs. You will be advised of your option to do this from the outset.
You will usually not have to pay any costs providing you comply with the ‘No Win No Fee’ agreement and cooperate with us in progressing your claim. On occasion, you may be charged a success fee although you will be advised of this and it will also be set out in your paperwork before we take your case on.